Find Lost Super

Due to a high frequency of Australians changing jobs and moving residence, they often lose the track of their superannuation money, resulting in large sums of money left uncollected with the Australian Taxation Office. The ATO reported that at 30 June 2017, there was a total of over 6.3 million lost and ATO-held accounts with a total value of just under $18 billion lost superannuation moneys. While lost uncontactable and lost inactive accounts are still held by superannuation funds managers, unclaimed super money (USM) and superannuation holding accounts (SHA) special account are held by the ATO.

In case you changed your address and haven’t advised your superannuation provider about your new address, you might be a "lost" member. If your super fund administrator hasn't been able to contact you, your first step in finding your lost super should be a call to your current superannuation fund administrator.

Free of Charge Ways to Find Your Lost Super Online

If you have superannuation from a previous employer, or employers, and you are not sure where it is now, or who is holding it, your name might be on the Australian Taxation Office's (ATO) unclaimed super money (USM) and superannuation holding accounts (SHA) register. To find out if any of these accounts belong to you, create a myGovExternal Link account CLICK HERE.

myGovExternal Link account is an online free tool provided by the ATO, that will look for your lost superannuation accounts in real time and instantly provide you with the possible matches. The myGovExternal Link account can assist you with:

  • seeing details of all your super accounts, including any you have lost track of
  • finding lost super held by super funds that you can rollover into a super account of your choice
  • finding ATO-held super – if the government, your super fund or your employer can't find an account to transfer your super to, the ATO can hold it on your behalf
  • combining multiple super accounts by transferring your super into your preferred super account – before consolidating, check you will not lose valuable insurance.

Please note the SuperSeeker online service is no longer available and it has been replaced with the ATO online services through myGov.

For further information and to access myGovExternal Link account, visit my.gov.au or call the ATO's Superannuation Infoline on 13 10 20.

Another place where you can look for your lost super, free of charge, is AUSfund (Australia's Unclaimed Super Fund). AUSfund is an Eligible Rollover Fund (ERF). Superannuation Trustees are allowed to transfer small, lost and inactive superannuation accounts to AUSfund without members' prior consent. Your previous superannuation fund could have chosen AUSfund as its ERF and rolled your account into AUSfund when they were either unable to contact you, you had a small account balance or were no longer receiving any contributions into your account with them. AUSfund also accepts accounts from superannuation funds that are closing down.

To visit the AUSfund and look for your superannuation CLICK HERE.


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